Center for Organizational Research (COR)

You are invited to a talk of interest to the COR community…

Minh Cao

Doctoral Candidate, Merage School of Business

4pm-5:30pm
Zoom: https://uci.zoom.us/j/96978185870

Title: ‘The realm of the ridiculous’: Straddling intimacy and professionalism in college admission consulting

Abstract: This paper presents an ethnographic study on Icarus, an admission consulting firm serving international students applying to college programs in English-speaking countries. My study focuses on the relationship between consultants at Icarus and their customers. The customers demanded personal care and associated this care with intimacy and personal connections, while the consultants wanted personal boundaries in their relationship with customers. As a result, consultants at Icarus constantly straddled intimacy and professionalism by eroding and rebuilding personal boundaries in their daily interactions with customers. Eventually, consultants became exhausted and accepted the indeterminacy of the paradoxical tensions in their relationship with customers.

Dear COR Community,

A talk of interest…

Beth Bechky
Seymour Milstein Professor of Ethics and Corporate Governance and Strategy
_New York University_

“Are the Robots Coming for Your Job? Advancing the Next Wave of Studies
of Technology and Work”

Friday, October 15 * 2-3 p.m.
Donald Bren Hall 6011
_Reception to follow on 6th Floor Patio_

_In Person Encouraged for UCI Students, Faculty, Researchers, and Staff_
_On Zoom for the Public (Use Meeting ID 960 8227 0307 [1])_

ABSTRACT: Organizations are investing considerable resources into developing and deploying AI algorithms to achieve their goals, accompanied by increasing media hype, both laudatory and critical. Informed by three decades of field research on how technologies are actually used at work, I raise a set of dilemmas about expertise, collaboration, and institutional structures that any organization implementing AI should consider. I ground this inquiry in my empirical studies of how organizational and occupational dynamics shape work in organizations, using an extended example from my ethnography of forensic scientists in a crime lab. I suggest that taking a systems approach is imperative for understanding how AI impacts the workplace. Without tracing organizational and institutional influences such as enactments of roles, patterns of collaboration, and dynamics across functional, disciplinary and occupational boundaries, our understanding of how AI influences work will be decoupled from reality.

Bio: Beth Bechky is the Seymour Milstein Professor of Ethics and Corporate Governance and Strategy at the Stern School of Business and a professor of sociology (by courtesy) at New York University. Beth’s recent book, _Blood, Powder and Residue: How Crime Labs Translate Evidence into Proof_, was published by Princeton University Press. In it, she shows how the work of forensic scientists is fraught with the tensions of serving justice–constantly having to anticipate the expectations of the world of law and the assumptions of the public–while also staying true to their scientific ideals.

As an organizational ethnographer, Beth’s research reveals the technical complexity of the modern workplace. She studies how workers collaborate to solve problems, struggle to coordinate, and manage the challenges of technological change. In addition to Beth’s in-depth engagement in a crime lab, in previous projects she locked up sets and made copies as a production assistant in the film industry, assembled semiconductor equipment in a clean room, and assisted technicians in a biotech lab. She has published her work in journals such as Administrative Science Quarterly_, _Academy of Management Journal_, _Organization Science _and_American Journal of Sociology_.

Beth’s interest in the workplace began as a research associate at Xerox PARC, followed by faculty appointments at the Wharton School, UC Davis and her current position at NYU. She earned a doctoral degree in Industrial Engineering and a masters degree in Sociology from Stanford University and an undergraduate degree in Industrial and Labor Relations from Cornell University.
https://ucidonaldbrenschoolofinformationandcomputersciences.createsend1.com/t/ViewEmail/j/852E0131D60778A92540EF23F30FEDED

Links:
——
[1]
https://ucidonaldbrenschoolofinformationandcomputersciences.createsend1.com/t/j-l-zlrdihl-l-j/

Dear COR Community,

Welcome to Fall 2021 Quarter!

You are kindly invited to…

_Fall Get-Together_

Thursday, October 14, 4-5pm (drop in)

3rd Floor Monson Terrace, Merage School of Business (open air)

Come one, come all!

Welcome back to COR friends, COR grantees, and an opportunity to greet a
special guest, Professor Beth Bechky [1] (NYU).

Snacks and libations provided.

Looking forward to seeing you soon!

Nina Bandelj and Melissa Mazmanian
COR Co-Directors

Links:
——
[1] https://www.stern.nyu.edu/faculty/bio/beth-bechky